The health care industry recognizes the term Patient Engagement as the general descriptor for providing the patient convenient tools to make an in-patient stay a little more comfortable. Whether this means access to relaxation content, assigned educational videos, meal ordering, or advanced functions like voice control, and RTLS enabled activation, the journey to the Patient Room of the Future is dependent on Patient Engagement.

With Patient Engagement as a foundational purpose, Aceso has spent nearly two decades refining the technology to enable a platform that achieves Patient Engagement imperatives, and also promotes care team efficiency and engagement. In short, the cost of Patient Engagement can’t be paid in the form of added care team tasks, high technical overhead, information silos and an ineffective support structure. Suddenly, Patient Engagement means more to many more people.

Because of the Aceso architecture, we’re able to achieve extraordinary speed to value, high adoption, lower cost, and a better experience. Think of this in terms of a Patient Engagement quadruple aim.

1. Patient Experience: Studies show that engaged patients have better care experiences.

2. Quality and Safety: Engaged patients become healthier patients. Easy access to patient education, care team information, automated whiteboard information, and simple communication services promote a higher standard of care, and a positive impact on Quality and Safety.

3. Caregiver Engagement: Many times, technical advances cause practical inefficiencies. Ease of use is the key. Our user interface is patient friendly – and simple. The care team isn’t required to train new patients, and the simple navigation empowers the patient to control their stay. From meal ordering to changing the temperature in the room, we’re empowering patients, so the care team can focus on providing care.

4. Stewardship: Financial responsibility is a common imperative for all. The bottom line is this: Aceso simply costs less. Because of our architecture, intelligent design, and experience, we’re able to build and implement faster and at a responsible price point.

Beyond Patient Engagement: As you discover the possibilities of Patient Engagement, consider the impact beyond the patient room. You’ll find that the second order effects of making life better for the patient can lead to a better experience for all.

*Information to Help Hospitals Get Started (ahrq.gov)