ACESO INTERACTIVE QUARTERLY UPDATE
Summer 2025 Volume 1 / Issue 2
THE LATEST NEWS FROM THE MARKET
In this issue of the Aceso Quarterly, we focus on a few observations in the patient engagement and digital communication market. First, the market continues to grow – generating an anticipated $224M in 2025, with a CAGR of 15% and reaching 450M through 2030. Aceso can validate the activity. We are finding that more and more hospitals and health systems are implementing patient engagement strategies – from basic white board automation and interactive patient care, to integrated virtual care and sophisticated digital communication and signage.
Many strategies are driving the growth: patient convenience, HCAHPS, fall prevention, care team satisfaction, virtual care, etc. At the core, providers are seeking to leverage existing hospital and patient-room technology to incorporate the services and data that patients expect in a high touch, high tech environment. Let us know if you’d like to learn the latest use case applications.
As you’re thinking about patient engagement strategies, consider seriously the digital end points you will deploy (the digital screens, TVs, etc.) Aceso works with multiple operating systems, but new buyers should focus due diligence on the type and size of the TV, in addition to the pillow-speaker and nurse call systems – and ensure that the devices you prefer are built and certified for healthcare.
AI in your future?
Healthcare is flooded with AI companies. And the consensus is that the efficiencies AI brings will change healthcare delivery. In many respects, it already has: ambient listening and automated charting, predictive analytics, and anticipating and automating routine and complex tasks. All of these capabilities are improving the care experience and outcomes. The question is when – not if – your hospital will leverage AI, and at what cost. Aceso is taking a practical approach – yes, we can leverage AI tools. In fact, you could argue that our intelligent UI leverages AI today – based on certain criteria, Aceso responds with the appropriate data, reminders and user interface. We also support third party tools – think AI integration to detect/anticipate fall risks or leveraging Agentic AI for service and information requests. All are possible with the open architecture of the Aceso Pane of Glass.
“The flexibility of the Aceso platform is creating an environment that allows us to be nimble in our approach to patient room technology.”
LET US KNOW
If you have a unique use case you’d like to share, or would simply like to connect because it’s been too long, please reach out! You can always email Shad Williams directly at shad.williams@aceso.com and he will respond quickly!
CLIENT SUPPORT CENTER
If you have support questions, or need assistance, please email support@aceso.com and we will respond ASAP.
Once again, thank you for being an Aceso Client! If you’d like to receive a copy of the Quarterly Update in your email in-box, please email shad.williams@aceso.com and you’ll be added to the list!