Aceso Sphere: The Core of Connected Care
Aceso Sphere is a smart, connected patient room platform that lives on the TV at the bedside. It brings together clinical data, workflow, patient engagement, and real-time communication into one seamless experience — without requiring staff to learn a new system or patients to download an app on a personal device.
At its core, Aceso Sphere turns the hospital television into an intelligent component of the smart patient room. From the moment a patient is placed in a bed, the room display becomes a personalized portal — showing care team information, relevant clinical updates and patient education, enabling video calls and virtual care, and automating basic requests like food ordering, EVS requests, and more…keeping them entertained, informed and connected throughout their stay.
The Experience
The Aceso Sphere is a modular platform that leverages modern healthcare grade smart TVs to deliver a personalized experience. For clinicians, it means fewer interruptions and faster access to the information they actually need at the bedside. For patients, it means feeling less alone and more in control during what is often a stressful time. For IT and operations teams, it’s a platform that integrates with existing infrastructure; consuming data and services from clinical and operational systems, and offering a support and maintenance platform that doesn’t require a technician on-site every time something needs updating.
For Clinicians
The point is plain, but worth stating: clinicians didn’t get into healthcare to wrestle with technology. Aceso Sphere is built with that in mind. It gets out of your way and puts the right information in front of you (and your patient) at the right time. The Aceso Sphere consumes data and services from multiple sources (EHR, dine/meal ordering, environmental, EVS, etc.) and that data or service is presented to the patient in an understandable and actionable fashion – all determined according to your preference.
| Quick Wins for Clinicians Care board visible the moment you walk in — no extra steps, no additional documentation. Virtual care calls launched directly from the patient room TV. Missed call notifications so patients know when you tried to reach them. Context-aware display settings to protect sensitive information. Overlay alerts triggered by clinical events or time schedules. Patient portal stays consistent even when patients move between units |
For Patients
Nobody wants to feel stuck, bored, or out of the loop while they’re in the hospital. Sphere is designed to change that. It turns the TV in your room from a passive distraction into something that actually helps you feel connected, informed, and cared for.
A Personalized Experience from Day One
As soon as the patient is admitted, the room display is set up. There’s no app to download, no account/login to create. The screen shows content relevant to your care, your unit, and your situation. If you’re in a specialty unit like mother/baby, your experience reflects that.
The Basics: Entertainment, Education, Meal Ordering, Satisfaction Surveys, Requests and more.
Patients can watch movies or TV (live channels through the integrated electronic programming guide), control volume and dimming, and access digital content from the Patient Sphere.
Menu access and meal ordering is automated, and basic requests can be communicated, along with survey responses. The patient is in control via the pillow speaker/remote — or voice control can be enabled if that’s more appropriate.
If mobility is a challenge, Sphere supports adaptive devices so there are options beyond the standard remote. The mobile app also lets you control things from your phone if you prefer.
Staying Connected
Aceso Patient Sphere makes it easy for family and caregivers to connect with you virtually — and for your care team to check in via video without always having to come to the room. When someone calls, you’ll see it on screen and can accept or decline the call.
The virtual care capability gives your clinical team the ability to see you and talk with you as if they were in the room. They can even adjust what’s shown on screen during the call to share information with you in real time.
| What Patients Get with the Aceso Sphere A personalized portal that’s ready when you arrive — no setup needed. Live TV, content on demand, and streaming services, voice control and adaptive device support. Video calls with your care team right from your room. TV Notifications and alerts that appear on screen so you stay informed Control over camera and audio during virtual visits A consistent experience even if you move between units |
Schedule a demonstration of the suite of Aceso Sphere Solutions.
